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Contributor
lvbucki
Posts: 19
Registered: ‎06-19-2011
My Device: Style 9670

When I choose Options from any Icon on my home page I am directed to "Home Screen Preferences" only and that is by default. I need help badly.

 
Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: When I choose Options from any Icon on my home page I am directed to "Home Screen Preferences" only and that is by default. I need help badly.

That sounds like a software glitch.  I'd suggest removing your battery while your phone is powered on then replacing it.

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Developer
scrid2000
Posts: 142
Registered: ‎07-27-2011
My Device: Red Z10, 32GB PlayBook, Numerous Android/WP8/FirefoxOS/Other devices

Re: When I choose Options from any Icon on my home page I am directed to "Home Screen Preferences" only and that is by default. I need help badly.

Try opening options again and pressing the back button instead of the end key.

If that doesn't help, also try that battery pull.

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