Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
Muck98
Posts: 2
Registered: ‎07-19-2012
My Device: PlayBook; Curve 9320
My Carrier: Vodafone Germany
Accepted Solution

WiFi displayed but not working

Hello,

 

on my BlackBerry Curve 9320 normally I have a very good WiFi connection because my router is directly next to me. Since two days I have the problem that, when I'm on Wifi, it does not work any connection (not even the Browser); on the mobile network everything works fine. I've restarted my device many times but the problem is still there. It's a bit crazy because I got the phone only 1 month ago. Can anybody help me?

 

Thanks,

 

Philipp

Please use plain text.
Elite II
BillJ
Posts: 8,774
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: WiFi displayed but not working

Remove your battery while your phone is powered on then replace it. Next, restart your wireless router.


Try those two steps and post back with your results. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.
New Contributor
Muck98
Posts: 2
Registered: ‎07-19-2012
My Device: PlayBook; Curve 9320
My Carrier: Vodafone Germany

Re: WiFi displayed but not working

Thank you, worked!
Please use plain text.
Elite II
BillJ
Posts: 8,774
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: WiFi displayed but not working

Too cool!

 

Thank you for marking your post as Solved.  Now others with similar issues can easily find the solution.

 

 

Good day to you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.