04-08-2013 01:12 AM
today my blackberry was freezing and i took the advice i got by you people to re install the software and now neither my near feild communication is showing or my mobile hotspot and to add to all that when i'm connected to my wireless i'm not getting any internet! its a blackerry torch 9850
04-08-2013 10:25 AM
With a strong carrier network signal (not WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you!
neither my near feild communication is showing
The 9850 has NFC? When I had a 9860, I don't recall that existing...and I don't see it in the specs of the 9850.
neither ... or my mobile hotspot
Are you sure you installed an OS7.1 package? That option only exists with 7.1, so for example if you installed 7.0, it would not be there.
and to add to all that when i'm connected to my wireless i'm not getting any internet!
Let's see if the first three steps I recommended cure this. You may want to remove and reconfigure your WiFi.