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Contributor
Posts: 10
Registered: ‎04-12-2012
My Device: Blackberry Torch 9860
My Carrier: Globe Telecom (prepaid)

help, I always get this message "unable to login to your blakcberry I-D"

When I try to login using my bb torch, it always give me that message recently, I was able to login before but recently I always got hat message so I'm now having problem downloading and upgrading some apps, my bbID works when I login using a pc
Posts: 89,304
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help, I always get this message "unable to login to your blakcberry I-D"

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, try your BlackBerryID again.




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Contributor
Posts: 10
Registered: ‎04-12-2012
My Device: Blackberry Torch 9860
My Carrier: Globe Telecom (prepaid)

Re: help, I always get this message "unable to login to your blakcberry I-D"

I tried what you said but it still give me the same message, didn't know what happened, last april I was able to login
Posts: 89,304
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help, I always get this message "unable to login to your blakcberry I-D"

Try this, go to Options > Device > Applications.

Scroll to the BlackBerryID app and delete it.

Then, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Afterwards, connect to your Desktop Software on the PC > click on Applications and then click on BlackBerryID to re-install it.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎04-12-2012
My Device: Blackberry Torch 9860
My Carrier: Globe Telecom (prepaid)

Re: help, I always get this message "unable to login to your blakcberry I-D"

sorry for the late reply, how can i delete the application? there is no option in deleting it, is there a way to just delete the blackberry id

Posts: 89,304
Likes: 23,765
Solutions: 6,118
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help, I always get this message "unable to login to your blakcberry I-D"

Sorry, do this instead.

 

Try this, go to Options > Device > Applications.

Scroll to the BlackBerry AppWorld app and delete it.

Then, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Afterwards, using your BlackBerry Browser, go to www.blackberry.com/appworld and reinstall AppWorld.

 

That should update your BlackBerryID module.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎04-12-2012
My Device: Blackberry Torch 9860
My Carrier: Globe Telecom (prepaid)

Re: help, I always get this message "unable to login to your blakcberry I-D"

so by deleting the app world it will allow me to log in to my blackberry id?