General BlackBerry® Functions and Features

[alvin86ers]

When I try to login using my bb torch, it always give me that message recently, I was able to login before but recently I always got hat message so I'm now having problem downloading and upgrading some apps, my bbID works when I login using a pc

[JSanders Resident Expert]

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

Now, try your BlackBerryID again.

[alvin86ers]

I tried what you said but it still give me the same message, didn't know what happened, last april I was able to login

[JSanders Resident Expert]

Try this, go to Options > Device > Applications.

Scroll to the BlackBerryID app and delete it.

Then, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Afterwards, connect to your Desktop Software on the PC > click on Applications and then click on BlackBerryID to re-install it.

[alvin86ers]

sorry for the late reply, how can i delete the application? there is no option in deleting it, is there a way to just delete the blackberry id

[JSanders Resident Expert]

Sorry, do this instead.

Try this, go to Options > Device > Applications.

Scroll to the BlackBerry AppWorld app and delete it.

Then, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Afterwards, using your BlackBerry Browser, go to www.blackberry.com/appworld and reinstall AppWorld.

That should update your BlackBerryID module.

[alvin86ers]

so by deleting the app world it will allow me to log in to my blackberry id?