General BlackBerry® Functions and Features

[taniabryant]

Hi there my phone recently stoped making and reciveing text messages and calls I then discovered it was blocked to that sim I paid over the internet to get my unlock code which I've received through an email but when following the instructions it won't let me complete the final step can sumone please help I've been trying for 2 weeks get pushed here there and everywhere nobodys is making sense an nobody can discover the problem thanks for reading

[sdgardne]

Hello,

FYI -- your post is incredibly difficult to decipher. Lacking punctuation, one must attempt to parse it into meaningful sentences, and I fear that perhaps I have not done so correctly in my attempted reading of it. 

I cannot tell if you have forgotten your user-created device lock password, or if you cannot properly enter the carrier unlock code, or if this has to do with the SIM unlock code...all seem to be mixed up in your challenging-to-read post. So please do clarify...

Thanks.

[JSanders Resident Expert]

Tania, this is a duplicate of your other thread, which has responses.
Please don't double post.
http://supportforums.blackberry.com/t5/BlackBerry-Curve/my-blackberry-is-locked/m-p/2019517

[Spectrum777]

It sounds to me that you have purchased a network unlock code over the net. Have you just changed to a new phone company, hence the reason for requesting the code?  If so, I would contact the seller to clarify the unlock instructions with you.

[sdgardne]

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JSanders wrote:
Tania, this is a duplicate of your other thread, which has responses.
Please don't double post.
http://supportforums.blackberry.com/t5/BlackBerry-Curve/my-blackberry-is-locked/m-p/2019517

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