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Posts: 1
Registered: ‎07-02-2012
My Device: curve 9300
My Carrier: airtel

lost my blackberry handset..

Is there any solution to find out by using softwares like blackberry protect or something like that? BIS service is active ,whether we can trace it out or not. 

All Replies
Hall of Famer II
Posts: 53,959
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: lost my blackberry handset..

Hi and Welcome to the Community!


Please read this helpful post:

Good luck!

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Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? click here and also here. Please click here for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button.
Posts: 589
Registered: ‎10-17-2010
My Device: (BlackBerry Z10)-> Q10/Passport Dual Use

Re: lost my blackberry handset..

BlackBerry Protect can locate your handset as long as you enabled GPS tracking when you set up Protect on your device.

Login to BlackBerry Protect to track down your phone, backup all data, lock, or wipe remotely http://us.blackberry.com/apps/blackberry-apps/protect.html