General BlackBerry® Functions and Features

[Whatever_me]

I entered the password 10 times wrong and now my blackberry is blocked.

Can someone please tell me how can i repair it?

[Bifocals]

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Whatever_me wrote:

I entered the password 10 times wrong and now my blackberry is blocked.

Can someone please tell me how can I repair it?

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Hi and welcome to the forums!

Sorry to hear the situation. Do you have a full backup of the device?

Basically the safety option, has reset the device to the factory defaults. So all your personal data and settings are either

gone, or can be restored by backup.

Please indicate the Blackberry model you have, the device OS, and if you have a backup.

Thanks,

Bifocals

[cathlabnurse]

Welcme to the cmmunity supprt frums

I totally agree with Bifocals.  Sure hope you had backup on Desktop manager.... 

[Whatever_me]

Blackberry bold 9000

no i do not have a backup ...and what is OS?

[cathlabnurse]

OS is your operating system.   

You can tell what you are using by going to the OPTIONS icon - then ABOUT -- it is on the third line down. 

If you did not back up, then I do believe all your information is gone 

[Whatever_me]

there is nothing about it in the options icon...

well i dont really care about the information, i just want my blackberry to work.

[Bifocals]

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Qhatever_me wrote:there is nothing about it in the options icon...well i dont really care about the information, i just want my blackberry to work.

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Your Blackberry should be unlocked. Click the Icon for Options, scroll to the very top, select About. Vr4.x.x.xxx is what we need, plus your device model number.                                                                                                                           Let us know how it goes!   

Thanks ,  Bifocals                                                                                    

[cathlabnurse]

The options box, may look like a wrench...