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New Contributor
Beee
Posts: 3
Registered: ‎01-04-2013
My Device: blackberry 8220

sms

I can't receive sms n mms also callbacks
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: sms

Go to SMS & MMS  > Options > Check the service center no. To know the no. call your mobile operators customer service. 

 

Also try this -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.

 

 

 

 

 

tanzim                                                                                  
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New Contributor
Beee
Posts: 3
Registered: ‎01-04-2013
My Device: blackberry 8220

Re: sms

I did all that hey still the same it say java cought error exprience,shud I call customer service in which sim am uzing or for blackberry?
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: sms

In that case back up your device data using BlackBerry desktop software and wipe the device. Go t Options > Security Options > Security Wipe. Then restore your device data using that backed up file.

tanzim                                                                                  
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Contributor
eliza189
Posts: 23
Registered: ‎03-09-2011
My Device: BES 4.0

Re: sms

With the device on, pull your battery out for 20 seconds and put it back in, wait till you are fully booted and try again. What are the letters next to your signal strength? do normal SMS text messages work, and do emails work?

God is Great
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: sms


eliza189 wrote:

With the device on, pull your battery out for 20 seconds and put it back in, wait till you are fully booted and try again. What are the letters next to your signal strength? do normal SMS text messages work, and do emails work?


Hi eliza,

 

My first suggestion was exactly same as yours and he (OP=Original Poster) confirmed that too.

tanzim                                                                                  
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Contributor
eliza189
Posts: 23
Registered: ‎03-09-2011
My Device: BES 4.0

Re: sms

@ tanzim - Yup, didn't notice. :smileyhappy:

@ Beee - One of my friend told me that he has the same problem so what he did I am telling you. Go to Security Options > Firewall - the Status: was set to Enabled and it had the SMS checked….. Another friend sent him a test message and it worked. You should try this.

God is Great
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