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New Member
supertrooper
Posts: 1
Registered: ‎10-18-2009
My Device: Not Specified

Re: water damage

I'd suggest not letting your phone take a swim in beer. Mine did for a whole two seconds and the back screen doesn't work at all anymore. Tried drying it out and the rice thing. No go. Thank goodness Verizon screwed up and sent me a renewal for my Tour 2 weeks after I got it for the same price as a refurbished phone.

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New Member
introfreak
Posts: 1
Registered: ‎03-19-2010
My Device: Blackberry Pearl

Re: water damage

Okay, so what do I do if I panicked and put the battery back in and tried to turn it on? I was freaking out after dropping it in a sink full of water. The other problem that complicates matters is that I am still technically an Alltel customer until AT&T buys out the rest of Alltel so I have no idea where to take my phone if it needs to be serviced. Please help I need my phone in working order as soon as possible because I have a cousin driving out to see me who needs to stay in contact with me while she's driving out here to make sure she doesn't get lost.

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: water damage

[ Edited ]

 


introfreak wrote:

Okay, so what do I do if I panicked and put the battery back in and tried to turn it on? I was freaking out after dropping it in a sink full of water. The other problem that complicates matters is that I am still technically an Alltel customer until AT&T buys out the rest of Alltel so I have no idea where to take my phone if it needs to be serviced. Please help I need my phone in working order as soon as possible because I have a cousin driving out to see me who needs to stay in contact with me while she's driving out here to make sure she doesn't get lost.


 

 

Hi and Welcome to the Forums!

 

Water damage results in...well...unpredictable results. Anything can happen. Water is an very good conductor of electricity. Putting the battery back in while it was wet could have done...anything. There's no way for us, via this medium of communication, to know. But, here's the best process I've found:

 

Do it. Now. Run. Don't walk.

 

As for your service provider -- you need to contact them to find out that answer. I'd start with Alltel and see how they guide you. But, be advised -- water damage is not covered under warranty. If you purchased additional insurance, it might be covered...but again, your service provider will be your guide.

 

If you really need an immediate fix, then get a new phone.

 

Good luck and let us know!


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New Member
SKiiTTLES
Posts: 1
Registered: ‎06-21-2010
My Device: Tour 9630

Re: water damage

Unfortunately wen i was @ the park wit my friends we had a water fight n my blackberry got SOAKED after leaving the battery out for a daii n dried my blackberry it was workiing perfectly, 4 daiis l8r my fonee started typing "jkjkjkjkjkjkjkjkj" over nonstop and then all the keys jus stopped workin sum luck i got  :-/

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: water damage

Hi and Welcome to the Forums!

 

 


SKiiTTLES wrote:

Unfortunately wen i was @ the park wit my friends we had a water fight n my blackberry got SOAKED after leaving the battery out for a daii n dried my blackberry it was workiing perfectly, 4 daiis l8r my fonee started typing "jkjkjkjkjkjkjkjkj" over nonstop and then all the keys jus stopped workin sum luck i got  :-/


 

All of which completely validates the "unpredictable results" of water damage. It can be immediate or it can be delayed. It can be nothing or it can be catastrophic. And, finally, it can be anything within the range of those boundaries.

 

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
poor1
Posts: 7
Registered: ‎09-23-2010
My Device: Curve 8900

Re: water damage

It's all a matter of luck.  No doubt NOT switching the phone on is sensible advice but who knows that unless they are aware of the danger of switching it on.    With mine, which was left in my trouser pocket for a full wash, it was in a case and although the water indictors on the phone and battery were bright red there was hardly any sign of moisure, let along water.  No sign of moisture on the LED screen even. However it was dead.  Dismanted it carefully  using the proper tools and each one of the cable connectors showed a green deposit ( after only a few hours).  Used an electrical contact spray a sparingly,  then a fine brush(like you would get to clean the head of an electric razor)  to clean the contacts removing all traces of discolourment.

I would like to end the story on a happy note but I'm afraid it is still dead despite trying another battery so I think the 'rice' remedy is a bit of a myth, because if it has had a good soaking there is no way rice is going to clean the contacts in the way I have described above. That's why I believe it's a matter of luck and how mucho f a soaking it has had.

 

Bitten the bullet and bought another one.

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Guru III
knottyrope
Posts: 30,622
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: water damage

The best thing is to remove the battery ASAP and dry it out for a more than a few days in rice.

 

with the battery still powering the device while wet, wil short or burn out components.

 

I was lucky with my 9700 when it landed in water, read here

http://supportforums.blackberry.com/t5/Your-Stories/9700-and-my-flooded-basement/m-p/473708/highligh...

 




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Contributor
steneo
Posts: 11
Registered: ‎01-09-2011
My Device: Not Specified

Re: water damage

Hi everyone, my 8900 fell face down in a paddle of water only the face (screen n keypad) came in contact with water. I sucked out the water i could took the battery out and place next to my stomach for some heat till i got home and put it at the back of my tv. the following morning i tried it it starts up, passes the security check but my keypad is unresponsive. Do u know what i should do?
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: water damage

you let a night on the TV.... that was off. I think you should immediately put your device without battery in a sand of dry rice and put all that on a source of warmth.

wait 48h before trying it it works better.

 

chances are that corrosion has already attained the contacts of your keyboard though.




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Contributor
steneo
Posts: 11
Registered: ‎01-09-2011
My Device: Not Specified

Re: water damage

The tv ws on, we had a few movies to watch that night and the battery was disconnected, the keybord nw has selective keys workin but still generaly unresponsive. Would you know how to fix it if corrosion has taken place and how would i go about it?
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