Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
alvin_edralin
Posts: 1
Registered: ‎08-20-2013
My Device: 8520 curve

you may not currently be in an area that does not covered.......,,,,,,,

my bb 8520curve cnnot connect to internet when i used data plan ....

 

"unable to connect to the wap gateway at the following address:

APN: SMART1

IP: 10.102.61.46

PORT: 9201

 

YOU MAY NOT CURRENTLY BE IN AN AREA THAT DOES NOT COVERED BY WIRELESS DATA SERVICE OR YOU MAYBE IN AN AREA THAT DOES NOT ALLOW ACCESS TO THE ABOVE GATEWAY. IF YOU ARE CONFIGURED........... AND SO ON....""""

 

how can i resolved this??

 

Please use plain text.
Forums Advisor I
mondi21
Posts: 674
Registered: ‎07-08-2013
My Device: 9320/7.1.0.865 (B2428)

Re: you may not currently be in an area that does not covered.......,,,,,,,

Hi! Welcome to the community.

On your signal indicator, is the EDGE on capital letters? If no, try reseting your phone. And try browsing after.

Also, give your carrier a call. Ask them if your APN should be SMART1. If no, change it.

Cheers!
__________________________________
Click " Like " if you want to Thank someone. If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
_____________________________________________________________________________________________
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
Please use plain text.