General BlackBerry Smartphone Functions and Features

[#1]

KB16068 - Perform a web-based BlackBerry Device Software upgrade

update: looks like RIM just pulled this KB from the BTSC ...and the /upgrades url doesn't work ... but something is in the works.

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Procedure

To perform web-based BlackBerry Device Software upgrades, the BlackBerry smartphone user must complete the following steps:

1. Connect the BlackBerry smartphone to the computer using a USB connection.
2. On the computer, navigate to www.blackberry.com/upgrades.
3. Click Upgrade.
4. If the Application Loader tool is not installed on the computer, complete the following steps:
   1. Select Save.
   2. Select Run.
   3. Select Run.
   4. Restart the computer.
   5. On the computer, navigate to www.blackberry.com/upgrades.
   6. Click Upgrade.
5. In the Device Connection dialog box, type the password for the BlackBerry smartphone.
6. Complete the on-screen instructions to complete the following tasks:
   • Back up or restore BlackBerry smartphone data
   • Add or remove applications or support for languages

Message Edited by AndyDufresne on 09-22-2008 12:18 PM

Message Edited by AndyDufresne on 09-22-2008 12:19 PM

[#2]

I am looking forward to finding out more on this. Hopefully we wont have to wait too much longer.

[#3]

guessing on how things like this have been historically ... I'd say a week before it or something like it pops up again.

But then again, this is RIM; we've been surprised before!

[#4]

Looks like I can't do it because I'm receiving email from a BES: http://www.blackberry.com/btsc/KB16070

[#5]

Link is live again ...

http://www.blackberry.com/upgrades

guinea pigs anyone?

[#6]

I tried it, no upgrade since I am running the latest version, I am told. The process was smooth though--as far as I got.

http://www.blackberrynews.com/2008/09/23/att-web-based-upgrade-available-today/

[#7]

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John_Clark wrote:

Never mind...

Message Edited by John_Clark on 09-23-2008 09:00 AM

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someones head is in the clouds ...