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Developer
vjkmr
Posts: 78
Registered: ‎05-17-2012
My Device: 9900 - OS 7.0 Torch device

BB10 dev alpha is not rebooting

[ Edited ]

Hi All,

 

My BB10 dev alpha is not rebooting. Power is on but its not moving away from device splash screen. Please suggest me what would be best solution to get ride of this issue.

Developer
simon_hain
Posts: 16,350
Registered: ‎07-29-2008
My Device: Z10 LE, Z30, Passport

Re: BB10 dev alpha is not rebooting

reload the OS.

btw, you posted this in the java forum, i'll see if i can get the post moved.
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Developer
peter_strange
Posts: 19,612
Registered: ‎07-14-2008
My Device: Not Specified

Re: BB10 dev alpha is not rebooting

Don't have mine anymore, but perhaps we have hit the drop dead date?

 

Anyway, you are better looking in one for the forums where they might actually use it, say the native of cascades forum you will find here:

http://supportforums.blackberry.com/t5/Developer-Support-Forums/ct-p/blackberrydev

Developer
vjkmr
Posts: 78
Registered: ‎05-17-2012
My Device: 9900 - OS 7.0 Torch device

Re: BB10 dev alpha is not rebooting

Thanks Simon,

 

'll post in suggested forum. 

 

However may I know how to reload the OS. I have tried by using Autoloader where its not getting updated. Is there any reset key available to device.

 

Even to reload the OS, i may required to move away from homescreen.

 

Thanks for your support!!

Developer
peter_strange
Posts: 19,612
Registered: ‎07-14-2008
My Device: Not Specified

Re: BB10 dev alpha is not rebooting

New Developer
hemant19cse
Posts: 101
Registered: ‎11-08-2012
My Device: 9790

Re: BB10 dev alpha is not rebooting

Use the autoloader . 

https://developer.blackberry.com/blackberry10devalpha/devalpha_update.html

and keep your eyes on this page os is updated time to time .