Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Java Development

Reply
Developer
IK828
Posts: 132
Registered: ‎11-20-2009
My Device: Not Specified
Accepted Solution

BBM SDK Problem

Hello, 

 

I have a quick question for everyone. I successfully integrated the BBM SDK into my application and I am letting the user 'send' photos to their BBM contacts (which works perfectly fine).

 

In the BBM message that is sent, it has the applications name which is clickable (this attempts to download the application on the persons phone if they do not have it). When the user clicks the applications name, it will give me an error message that 

 

"XXX application is not installed, Download XXX from App World now? "

  If you press OK will give you another message

"XXX is not on App World Launch App World anyway?" 

 

The issue is that my application is on App World. How do I somehow register/direct the BBM SDK to the correct App World link for my application? 

 

Any help would be greately appreciated. Thanks

 

 

Please use plain text.
Developer
IK828
Posts: 132
Registered: ‎11-20-2009
My Device: Not Specified

Re: BBM SDK Problem

Anyone?

Please use plain text.
Developer
Ebscer
Posts: 851
Registered: ‎08-31-2009
My Device: 9530, 9630, 9800, 8530, 9900, 9810, 9930, PlayBook, Dev Alpha
My Carrier: Verizon

Re: BBM SDK Problem

This will happen until you submit the new version of your app to AppWorld. The BBM SDK looks to see if the same app as it came from is in AppWorld, so until you sumbit an updated version with the BBM SDK included, this is the result you will get.


Read my thoughts on BlackBerry Development at news.ebscer.com
Please use plain text.
Developer
StevenKader
Posts: 635
Registered: ‎02-03-2010
My Device: Z10 LE
My Carrier: Rogers

Re: BBM SDK Problem

Are you running the version that you downloaded from App World?


Steven Kader at JaredCo
   Follow me on Twitter    |     Mipixi.com :  Web App for Photo Sharing
Please use plain text.
Contributor
Pri-Machine
Posts: 37
Registered: ‎07-26-2011
My Device: Non Blackberry User
My Carrier: Non Blackberry User

Re: BBM SDK Problem

You get unique APP ID from blackberry for each & every app, BBM check for your app of given device & if it's not found then it shows download option by it self, major chance is that your current app is not live on App world so when you are clicking on download link it's not showing anything. Don't worry about it once your app goes live it automatically redirect to to your app page in app world, I was also having that  concern initially but have tested that & it's work fine for our company app.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. Please press the kudos button (star icon) on the left side to thank the user that helped you.
2. Please mark posts as solved if you found a solution.
- Paresh Indulkar
(Game Programmer at Synqua Games)
(Developer of games - BBM Cricket with Friends & Word Poker with Friends :smileyvery-happy: )
Please use plain text.
Developer
IK828
Posts: 132
Registered: ‎11-20-2009
My Device: Not Specified

Re: BBM SDK Problem

Thanks a lot everyone, the version I am running is the first version of the app with BBM Integration. So it makes sense that the links don't work yet.

Please use plain text.
Contributor
Pri-Machine
Posts: 37
Registered: ‎07-26-2011
My Device: Non Blackberry User
My Carrier: Non Blackberry User

Re: BBM SDK Problem

please mark it as solved :smileyhappy:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. Please press the kudos button (star icon) on the left side to thank the user that helped you.
2. Please mark posts as solved if you found a solution.
- Paresh Indulkar
(Game Programmer at Synqua Games)
(Developer of games - BBM Cricket with Friends & Word Poker with Friends :smileyvery-happy: )
Please use plain text.