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New Contributor
laaBina
Posts: 3
Registered: ‎02-15-2013
My Device: Developper

BIS-Connection

Hi, 

I need a little help concerning bis-connection... I know I must append a secret string to the url in order to establish this type of connection and to get this string I must be a member of the alliance program or register for the push service. Although I am a member of the alliance program, I didn't find a way to get this string other than making some researches on Google!! I tried to register to the push services by filling a form but I also had no replies:smileysad: anyways, once I've found this string I added it to my application and it worked great for a while but now it doesn't work anymore:smileysad: can anyone help me figure out why it doesn't work anymore? And can I use this string although I didn't register?

 

I appreciate any reply and thank you for your time and consideration:smileyhappy:

Developer
simon_hain
Posts: 16,282
Registered: ‎07-29-2008
My Device: Z10 LE, Z30, Passport

Re: BIS-Connection

welcome to the support forums.

this forum is mainly user-to-user, maybe you can mail devsupport@rim.com to get a status.
if you are an alliance member you should also have a direct contact at BlackBerry (sometimes they don't answer anyhow though).
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Retired
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: BIS-Connection

Hi laaBina and welcome to the forums!

 

When did you apply for Push? It can take about 10 business days to receive a response.

Garett
@garettBeuk
--
Goodbye everybody!
New Contributor
laaBina
Posts: 3
Registered: ‎02-15-2013
My Device: Developper

Re: BIS-Connection

thank u guys for the fast reply:smileyhappy: i applied for the push 2 months ago!!!!!!!!!! my app is on hold since then:smileysad: and now i really need it!! 2 weeks ago i tried to contact rim but no replies!!:Helpsmilie:

did they change the secret string or is it possible that they've blocked my app:smileysad:?????

Retired
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: BIS-Connection

No change to secret strings.

 

Did you email BlackBerryPushServices@rim.com? This is the address that handles registration/account questions.

Garett
@garettBeuk
--
Goodbye everybody!
New Contributor
laaBina
Posts: 3
Registered: ‎02-15-2013
My Device: Developper

Re: BIS-Connection

no, i'll give it a try:smileyvery-happy: thank u so much:smileyhappy:

one more question please:$ is it leagal to use this string without registration?

Retired
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: BIS-Connection

BIS connectivity use is only open to people that have agreements with BlackBerry to use.

Garett
@garettBeuk
--
Goodbye everybody!