Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Java Development

Reply
Developer
ingvar_e
Posts: 551
Registered: ‎10-31-2009
My Carrier: Movistar, Telenor

Call failed, General error

Sometimes when I place a call from within my app I get  "Call Failed" and when checking further in phoneListener it says "General Error"

 

I have a log file that can be quite elaborate if I turn my "debug" switch on. I have spent many hours analyzing the log to see under what circumstances this occurs but cannot find any significant circumstances. I have made 16 calls in succession. 4 of them gets the error, 2,7,9,14.

 

At one time I thought it occured when I made many calls in rapid succession testing the app and that the provider kind of shut me off for a while but that does not seem to be the complete truth.

 

ANY information about this problem would be very much appreciated. Our customer that is testing the app complains about this error and I really do not have a good answer except blaming the provider.

 

I experience this on 4.6  and 5.0

If everything seems to be under control, you're just not driving fast enough
-Mario Andretti-
Please use plain text.