Java Development

[jeremyFletcher]

Hello Everyone,

I'm honestly not a developer, but a BES admin. Although, I have had great success with implementing the myPortal and myHelpdesk canned applications from article http://supportforums.blackberry.com/t5/tkb/articleprintpage/tkb-id/browser_dev@tkb/article-id/101

 .

What I would like to do is have a second implementation of MyHelpdesk, for local numbers, ie our helpdesk 1-800 number will ask the user to call a local number if you are within a specific region.

The problem is that I have given the local version a new name, and version number, but the BES will not take it because it outputs MyHelpdesk.cod has the file, which has already been added as software.

Is there a simple way to rename the output files in the delieverables section to MyHelpDeskLocal or something like that?

Cheers, and thanks for all the help.

Jeremy

[gbeukeboom]

Hi Jeremy,

Your best option would be to create a new project, with a new name using the same source files then change path to something else.

The new project will allow you to maintain the 2 different apps and give them different icons.

The change to package structure will allow it to be seen as a different application.

Cheers,

[jeremyFletcher]

I must be doing something wrong. I have tried this several different ways, but I always end up with the MyHelpdesk.cod at the end. The BES sees this has an upgrade and will replace the app on the handheld... I'm stumped.

[gbeukeboom · Accepted solution]

Did you create a new project with a new name? Did you change the application name in the descriptor XML file?

[jeremyFletcher]

Thank you, I have it working now.