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Developer
JoVinz
Posts: 255
Registered: ‎05-03-2012
My Device: 9930
Accepted Solution

Code Signing problem

[ Edited ]

I have downloaded code signing keys from email that i got.

I am going through following steps:

Blackberry----->installnew keys----->then i select one of 3 ".csi" files----->then i enter registraton pin and password.

 I am getting message that  "Server Unavailable thgis time. Please Contact your Administrator" "Version Recieved from server is incompatible"

 

How should i overcome this problem? pls Help.

BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Code Signing problem

Which BlackBerry Java SDK do you have installed?  When did you request your code signing keys?  Do you have a proxy server in your environment?

Mark Sohm
BlackBerry Development Advisor

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Developer
JoVinz
Posts: 255
Registered: ‎05-03-2012
My Device: 9930

Re: Code Signing problem

Yes i have Blackberry Java SDK environment. I requested a code before 5 days. I dont have proxy server connection.
BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Code Signing problem

Can you try to request a new set of keys?  Also, just want to verify that you didn't accidently click on a csj file (PlayBook/BB10 code signing key), which could trigger that error.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
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Developer
JoVinz
Posts: 255
Registered: ‎05-03-2012
My Device: 9930

Re: Code Signing problem

i tried it for 2 different sets of key. Its not working. I have choosen option for OS 7 and lower than 7.
BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Code Signing problem

What version of BlackBerry Java Plug-in for Eclipse and what version of BlackBerry Java SDK are you using?

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
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Developer
JoVinz
Posts: 255
Registered: ‎05-03-2012
My Device: 9930

Re: Code Signing problem

i AM USING 1.5
BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Code Signing problem

[ Edited ]

Do you get the same error with all 3 csi files (from multiple orders)?  Are you able to browse to http://www.rim.net/Websigner/servlet/BBApps?  What do you see there?  Please verify if there are any proxy settings in your browser.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Developer
JoVinz
Posts: 255
Registered: ‎05-03-2012
My Device: 9930

Re: Code Signing problem

yes...I am getting same eror with all 3 csi files. I am unable to open the link you have given. There is no proxy setting in my browser.
BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Code Signing problem

You mean you are not able to connect to that URL at all?  Or do you see a page error when you try?  A 502 response is normal when accessing from a browser.  If you are unable to connect it looks like you have some kind of firewall or proxy blocking your connection.  You'll need to clear that route.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker