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New Developer
abhijeetdhumal
Posts: 2
Registered: ‎07-15-2008
My Device: Not Specified

How can we read EventLogger entries?

Hi,

    I am trying to read the EventLogger entries, but i am not able to read it. I have gone through all the API's but  havent found any API so that I can read the EventLogger programmatically. Can anyone please tell me how can we read EventLogger entries programmatically? Is there any workaround to it?

New Developer
lanceo
Posts: 22
Registered: ‎07-17-2008
My Device: Not Specified

Re: How can we read EventLogger entries?

You can't.  That is by design.  According to RIM (and verified by looking at the log) there may be sensitive stuff in the log that the user doesn't want shared without his/her permission. Since there isn't a programatic way for the user to grant permission, there isn't a programatic way to get the data.   Developers have asked for the ability to get API access to log entries created by their app.  RIM is open to that, though I don't know whether it is scheduled.

 

I tell my users to do the "Hold down Alt press L G L G" route.  Many are OK with sending me logs for support purposes in that manner.