Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Java Development

Reply
Developer
hs4878
Posts: 23
Registered: ‎08-25-2008
My Device: Not Specified
Accepted Solution

JDE4.5\bin only has sigtool.set file what to do?


Hello,

 

I have JDE 4.5 installed and want to sign code. I am not seeing sigtool.db and sigtool.csk file. What to do? Please advice asap.

 

Also I got only client-RCR-xxxxxxxxxx.csi file from BB support after applying for signing key, what to do for other 2 files?

 

Thanks

BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: JDE4.5\bin only has sigtool.set file what to do?

Have you installed the RBB key yet?  Installing the keys create the other (sigtool.db, sigtool.csk) files. 

 

Check your spam folder for the other signature key email messages.  Each key has its own message.  If you are unable to locate them please contact devsupport@rim.com to request replacement keys be sent to you.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Developer
hs4878
Posts: 23
Registered: ‎08-25-2008
My Device: Not Specified

Re: JDE4.5\bin only has sigtool.set file what to do?

Dear  Mark,

Now I have RBB file, but I don't know how to install that using JDE 1.5. Can you please suggest?

 

Thanks

BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: JDE4.5\bin only has sigtool.set file what to do?

You should be able to double click on the file.  This link shows how it can be installed from a command prompt.

 

How to - Manually register the CSI files
Article Number: DB-00100

http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/348583/800989/How_to_-_Manua...

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Developer
hs4878
Posts: 23
Registered: ‎08-25-2008
My Device: Not Specified

Re: JDE4.5\bin only has sigtool.set file what to do?

Mark,

 

Thanks for the reply, as with the help of document I have now installed all 3 keys successfully.

 

After installation, I am trying to sign my code, but its failing and status showing 'Failed See detail'. Detail pane not showing any detail about failure.

 

When I click on Property button, it shows RBB,RRT & RCR under Registered Signer heading.

 

Can you please suggest why this happening? What can I do to sign my code.

 

 

BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: JDE4.5\bin only has sigtool.set file what to do?

Do you have a proxy server in your environment?  If so please see the following link.

 

Support - Unable to register keys or sign a file while behind a proxy server
Article Number: DB-00105

 http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/348583/800989/Support_-_Unab...

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Developer
hs4878
Posts: 23
Registered: ‎08-25-2008
My Device: Not Specified

Re: JDE4.5\bin only has sigtool.set file what to do?

Problem solved Mark, thanks for your reply.

 

 

New Contributor
abiNerd
Posts: 8
Registered: ‎10-09-2012
My Device: O.S 4.5.0 and higher

Re: JDE4.5\bin only has sigtool.set file what to do?

I am also having problems installing my .csi files. The message that pops up when I open the file is: Unable to find the sigtool.csk file. So I tried manually registering them from the link that was provided but command prompt says that  'javaw' is not recognised as an internal or external command, operable program or batch fle... Where to now?

Developer
simon_hain
Posts: 16,282
Registered: ‎07-29-2008
My Device: Z10 LE, Z30, Passport

Re: JDE4.5\bin only has sigtool.set file what to do?

please open an own thread for your question.
(if javaw is not recognized you either did not install java or did not add the runetime to your path)
----------------------------------------------------------
feel free to press the like button on the right side to thank the user that helped you.
please mark posts as solved if you found a solution.
@SimonHain on twitter