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Forums Advisor I
vaishali28
Posts: 501
Registered: ‎03-01-2013
My Device: BlackBerry Z10

Re: Problem in retrieving latitude and longitude of the device

Hi

In my Blackberry OS 7.1, in location settings i have enabled the gps and location on.

But when i refresh it to get the new latitude and longitude, i get updation failed.

What is the problem?

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Developer
peter_strange
Posts: 19,604
Registered: ‎07-14-2008
My Device: Not Specified

Re: Problem in retrieving latitude and longitude of the device

I'm not sure we can give you an answer to this, the obvious answer is that it can't find the satellites to find its location.  So are you doing this outside with a clear view of the sky?  Do you have another phone in the same location that is actually getting a GPS location?

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Forums Advisor I
vaishali28
Posts: 501
Registered: ‎03-01-2013
My Device: BlackBerry Z10

Re: Problem in retrieving latitude and longitude of the device

Yes i have another blackberry device with OS 6, if i refresh the location i get the new latitude and longitude .

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Developer
peter_strange
Posts: 19,604
Registered: ‎07-14-2008
My Device: Not Specified

Re: Problem in retrieving latitude and longitude of the device

Sounds like a problem with that device then.  Since you are not at this point, using any application code, I think it is appropriate to ask this question on a forum that is specific to the failing device.  Choose from this list:

http://supportforums.blackberry.com/t5/BlackBerry-Smartphones-and/ct-p/Smartphones

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