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Developer
smiley
Posts: 1,497
Registered: ‎07-14-2008
My Device: Z10
Accepted Solution

Problem with time control on the storm 9530

My app has a time control object that let the user change the hour and minutes.

when the user clicks on the control it opens the big window with the hour and mins.

 

the problem reported by the user is that they can not select the OK or Cancel button.

I've tested the app on the 9530 sim and it works fine.

 

anyone know why?

BlackBerry Development Advisor
MSohm
Posts: 14,753
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Problem with time control on the storm 9530

[ Edited ]
Can you provide a code sample of the screen that triggers this?  What version of BlackBerry handheld software is running on the BlackBerry Storm?  You can find this under Options, About on the BlackBerry Storm.
Message Edited by MSohm on 12-12-2008 03:30 PM
Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
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Developer
smiley
Posts: 1,497
Registered: ‎07-14-2008
My Device: Z10

Re: Problem with time control on the storm 9530

the user actually sent me a video of the problem.

i have asked him to turn of compatibility mode but it didn't help.

he finally did a soft reset and now he said it works.

not sure why but i'm glad it isnt my app :smileyvery-happy: