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Developer
MarkusIsMobile
Posts: 41
Registered: ‎07-22-2009
My Device: 9850 Torch 2
My Carrier: Sprint
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Screen Capture problem from a PC - JavaLoader error

I am attempting to retrieve screen shots of our application running on a Tourch 9850 using the "screencapture" option in JavaLoader.  I receive the following error:  "Retrieving screen  data ... Error: buffer too small."

 

Does anyone know what buffer the message is refering to, or how to fix it?

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Administrator
MSohm
Posts: 14,229
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Screen Capture problem from a PC - JavaLoader error

Are you using Javaloader from a 7.0 BlackBerry Java SDK or BlackBerry JDE?

 

What BlackBerry device software version are you testing on?  You can find this under Options, About on the BlackBerry Smartphone.

 

 

Mark Sohm
BlackBerry Development Advisor

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Developer
MarkusIsMobile
Posts: 41
Registered: ‎07-22-2009
My Device: 9850 Torch 2
My Carrier: Sprint

Re: Screen Capture problem from a PC - JavaLoader error

v7.0.0.261  Platform 5.0.0.464

 

It's the JavaLoader that came with BB for Eclipse v 1.3.

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Developer
StevenKader
Posts: 634
Registered: ‎02-03-2010
My Device: Z10 LE
My Carrier: Rogers

Re: Screen Capture problem from a PC - JavaLoader error

[ Edited ]

Have you tried taking the screenshots using the menu in the simulator while it is running in the simulator?  That's what I usually do.

 


Steven Kader at JaredCo
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Developer
MarkusIsMobile
Posts: 41
Registered: ‎07-22-2009
My Device: 9850 Torch 2
My Carrier: Sprint

Re: Screen Capture problem from a PC - JavaLoader error

Need shots from real hardware ..

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Developer
StevenKader
Posts: 634
Registered: ‎02-03-2010
My Device: Z10 LE
My Carrier: Rogers

Re: Screen Capture problem from a PC - JavaLoader error

I understand.  I recommend this product to take screenshots or videos of the real device.  There is a free trial and it only costs $36.    It is called Remote Control by SOTI  :  http://www.soti.net/PCProBB/

 

Hope this helps.

 



 




Steven Kader at JaredCo
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Administrator
MSohm
Posts: 14,229
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Screen Capture problem from a PC - JavaLoader error

Since you are using 7.0, make sure you use javaloader from the 7.0 BlackBerry Java SDK.  Each SDK has its own copy of javaloader.  Look in this directory:

 

Eclipse\plugins\net.rim.ejde.componentpack7.0.0_7.0.0.28\components\bin

 

Older versions of javaloader will fail to capture a screenshot on the 7.0 devices, which have a higher screen resolution.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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Developer
MarkusIsMobile
Posts: 41
Registered: ‎07-22-2009
My Device: 9850 Torch 2
My Carrier: Sprint

Re: Screen Capture problem from a PC - JavaLoader error

Bravo Mr. Sohm .... that did the trick. 

 

I was using the wrong version of the JavaLoader (as I was trying several I feel a bit sheepish that I apparently didn't try v7).

 

I appreciate your suggestion and help - thank you.

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