05-24-2011 07:19 PM - edited 05-24-2011 07:21 PM
Just installed BlackBerry_JDE_4.2.0.exe and got my 3 .CSI files for the Keys.
Trying to follow these:
BlackBerry JDE or BlackBerry JDE Component Package Users: 1) Double-click on the attachment. 2) If a dialog box appears that states that a private key cannot be found, complete steps 3 through 6 before you continue. Otherwise, proceed to step 7. 3) Click "Yes" to create a new key pair file. 4) Type a password for your private key of at least 8 characters, and type it again to confirm. This is your private key password, which protects your private key. Please remember this password as you will be prompted for it each time signing is attempted or a signature key is installed. 5) Click "Ok" 6) Move your mouse to generate date for a new private key. 7) In the "Registration PIN" field, type the PIN number that you supplied on the signature key order form. 8) In the Private Key password field, type the password created in step 4. 9) Click "Register". 10) Click "Exit". 11) Repeat this process for the other .csi files.
When I double-click on any of them, I get the following message:
When I hit YES to accept the creation of the pair file, it does nothing.
Really need help here, don't know what I've missed.
Solved! Go to Solution.
05-25-2011 12:35 AM
Right, I'm under Windows XP SP 3.
Also, when trying to launch the "Request Signatures" under "Build" menu, nothing happends neither:
05-25-2011 05:23 PM
Got this response from Support:
"The error that you are receiving is a result of not having the Java Development Kit (JDK) properly installed. The issue is further explained through the following BlackBerry Developers Knowledge Base article.
The signature key window disappears after receiving the private key prompt
That solved the problem!