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Java Development

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New Developer
phikai
Posts: 2
Registered: 01-26-2009

Signing Error...

I'm getting an error when trying to sign some launchers today.  It says "Failed - See Details" I'm not sure where it wants me to look for these details...but maybe that would help in figuring out what's wrong.

 

Any ideas?

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New Developer
hidrocube
Posts: 4
Registered: 01-26-2009

Re: Signing Error...

I have the same error. It seems down.
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Developer
robinShazam
Posts: 85
Registered: 12-05-2008

Re: Signing Error...

The error is in a little window just below the file list. Move your mouse pointer down from the file list to just above the buttons: when the cursor changes to up/down cursor (or similar) you can click and drag the little window larger.

 

The RRT and RCR are working fine for me. The error is only for RBB signing:

 

Error connecting to web signer from proxy   

Path: Shazam421.cod

 

 

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Developer
newbie100
Posts: 105
Registered: 05-22-2008

Re: Signing Error...

Called RIM and they confirmed that there is an issue....
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Developer
BeMor
Posts: 168
Registered: 08-20-2008

Re: Signing Error...

Hi Newbie,

 

Did they give you any time scale?

 

Cheers

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New Developer
phikai
Posts: 2
Registered: 01-26-2009

Re: Signing Error...

 Well at least we know its a issue...not too concerned on the time frame, but if anyone finds out when it's back up please post here.
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New Developer
hidrocube
Posts: 4
Registered: 01-26-2009

Re: Signing Error...

Signing service is working.
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BlackBerry Development Advisor
bzubert
Posts: 79
Registered: 07-11-2008

Re: Signing Error...

Thanks everyone for reporting the issue.  We're currently investigating and will either have the problem resolved shortly or will failover to the backup servers.  It shouldn't be long -  thanks for your patience.
Brian Zubert
Technical Partnership Manager
Research In Motion
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BlackBerry Development Advisor
bzubert
Posts: 79
Registered: 07-11-2008

Re: Signing Error...

All services are confirmed to be up and running again.  If anyone experiences further issues today, please reply to this thread. 

Brian Zubert
Technical Partnership Manager
Research In Motion
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