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Developer
Posts: 40
Registered: ‎11-05-2009
My Device: Not Specified

Supplementary Service error : System failure

HI All,

          I am getting error "Supplementary Service error : System failure" after sending message. Iwant to know is it programming flaw or carrier problem.

 

Please tell me where I am going wrong

 

Device: BB jevaline

SIM Card: Reliance GSM

Developer
Posts: 40
Registered: ‎11-05-2009
My Device: Not Specified

Re: Supplementary Service error : System failure

Please Help!!!

 

Anybody have rough idea...Please share

 

I am too much confused by the error

Developer
Posts: 467
Registered: ‎07-16-2009
My Device: Z10 LE
My Carrier: Vodafone NL

Re: Supplementary Service error : System failure

Google gives next topic:

http://www.blackberryforums.com/general-blackberry-discussion/15849-supplementary-service-error-syst...

 

Looks like it device problem. The last post in topic says how someone has been able to fix it.

Developer
Posts: 40
Registered: ‎11-05-2009
My Device: Not Specified

Re: Supplementary Service error : System failure

Thanks eugen for your effort

Developer
Posts: 467
Registered: ‎07-16-2009
My Device: Z10 LE
My Carrier: Vodafone NL

Re: Supplementary Service error : System failure

Sharad,

 

Please mark topic as resolved.

Developer
Posts: 40
Registered: ‎11-05-2009
My Device: Not Specified

Re: Supplementary Service error : System failure

Yet I did not got solution to my problem...so when i will get solution to this thread(either by myself or any member) then i will mark it as solved

Contributor
Posts: 11
Registered: ‎09-06-2008
My Device: Not Specified

Re: Supplementary Service error : System failure

I'm having the same problem - and 'wiping the device and reloading' isn't a solution. That's like the old Micro$oft advice "Reload Windows." No one's going to do that, so the issue isn't 'closed.'

New Contributor
Posts: 7
Registered: ‎05-23-2010
My Device: 8900 Curve/javelin
My Carrier: reliance gsm

Re: Supplementary Service error : System failure

[ Edited ]

i thought id reply here just to make everyones life a bit easier. but this is not a solution . i face the same problem .. whenever i send an sms or make a call after the sms is succesfully sent i get the error "supplementary service error : system failure " 

 

now i have done a research and i have noticed this happens only on prepaid phones. because when i was using vodaphone postpaid i face no such problem at all . everything worked smoothly. but i recently switched over to reliance GSM and found out tht this problem is happeneing . im not sure if this is a problem with the reliance gsm prepaid sim card but on monday my friend will be buying a airtel sim card(prepaid) i shall try tht on my phone and post here with the results. adios ... 

 

update 1

http://www.reliancemobile.com/webapp/Communications/website/Mobile/locateus/RTL_Manual_of_Practice_n...

 

on cliking tht link page no 7 point no 17 .. you will see that supplementary services is not available .hmmm

New Contributor
Posts: 2
Registered: ‎03-27-2013
My Device: BlackBerry Curve 9300
My Carrier: Graphic Designer

Re: Supplementary Service error : System failure

I too am facing the same problem,I can't receive or make calls and texts,but I do have network and my B.I.S is working properly.I know it's my device's problem and not my sim card's,if I could get help to that iy would be my pleasure,

Junior
Developer
Posts: 19,631
Registered: ‎07-14-2008
My Device: Not Specified

Re: Supplementary Service error : System failure

Sorry, this is a developer forum, I suspect you are not a developer.  We developers are not necessarily any good on device issues.  So I suggest you find your device in this list and ask the question in the associated forum.

http://supportforums.blackberry.com/t5/BlackBerry-Smartphones-and/ct-p/Smartphones

Good luck.