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Developer
Posts: 528
Registered: ‎10-06-2009
My Device: 9800,BB Dev Alpha,z10 limited edition
My Carrier: Vodafone

Text duplication in reading email content in os 5

Hi,

I have developed an application which is an email client and I have used code of BlackberryMailDemo for that.Its fine in displaying email list but it creates problem while displaying detailed content of email.

 

I have displayed html content into browserfield in the email body.Now when I have tested that in my devices 9800(os 6) and 9790(os 7) I dont get duplicated text but when my client tests it in 8520(os 5),he  gets duplicated content.He gets the same text in normal form first and then the same text in html form(browserfield) below. I have tested the content with the same email but I am not getting that in os 6 and 7.

I have attached screenshots below :image1 is displaying first and then image2 right below.

 

Any idea?

 

Regards,

Rujuta

Rujuta Trivedi
Developer
Posts: 528
Registered: ‎10-06-2009
My Device: 9800,BB Dev Alpha,z10 limited edition
My Carrier: Vodafone

Re: Text duplication in reading email content in os 5

Anybody who can answer?

Rujuta Trivedi
Developer
Posts: 4,764
Registered: ‎07-21-2008
My Device: Not Specified

Re: Text duplication in reading email content in os 5

This is probably because the "plain text" content and the HTML content are two different body parts in the email.

 

Developer
Posts: 528
Registered: ‎10-06-2009
My Device: 9800,BB Dev Alpha,z10 limited edition
My Carrier: Vodafone

Re: Text duplication in reading email content in os 5

Ya,that I had a dought about.But if so,the duplication should come in 6,7 os too.Do you have any idea how to resolve this issue?
Rujuta Trivedi
Developer
Posts: 528
Registered: ‎10-06-2009
My Device: 9800,BB Dev Alpha,z10 limited edition
My Carrier: Vodafone

Re: Text duplication in reading email content in os 5

Hi,

Anybody know the way to display textbody and html part using only one object.Right now we need to take the text and html content differently.This may cause duplication problem.Is there anyway to get using one method?

 

 

 

Rujuta Trivedi
Developer
Posts: 528
Registered: ‎10-06-2009
My Device: 9800,BB Dev Alpha,z10 limited edition
My Carrier: Vodafone

Re: Text duplication in reading email content in os 5

Hi,

Is there any workaround for this?anybody can help?

Rujuta Trivedi