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Contributor
ratheesh
Posts: 26
Registered: ‎07-04-2011
My Device: curve 9300

how to contact the users

Dear all.

i have uploaded a new  dating app on appworld.http://appworld.blackberry.com/webstore/content/117157/?lang=en

 

some users have a doubt in the app about the site url so how i caontact the downloaded user for clarifieng the doubts.

 

please tell me the solution .Is any way to identify the blackBerry Id.

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Developer
peter_strange
Posts: 19,609
Registered: ‎07-14-2008
My Device: Not Specified

Re: how to contact the users

I am not aware of a way you can contact the users directly.  You will have to wait for them to contact you.  Or perhaps put more information in the description of your app.

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Contributor
ratheesh
Posts: 26
Registered: ‎07-04-2011
My Device: curve 9300

Re: how to contact the users

yes idid!! i have given my mail id on the description

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Developer
peter_strange
Posts: 19,609
Registered: ‎07-14-2008
My Device: Not Specified

Re: how to contact the users

[ Edited ]

Everyone seems to be complaining about the URL so I guess putting the URL in the description might help. 

 

I have found that people will complain via App World rather than contact the developer, so perhaps make it easier for them to contact you directly from the app - for example if there is a problem that your app can't resolve (for example, the network is not working), offer to send an email to you?

Please use plain text.