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Java Development

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Contributor
subbanaidu
Posts: 28
Registered: ‎02-07-2012
My Carrier: ATT

phone logs not getting deleted on my blackberry torch.Options

Hi,

 

        I have written a java program to delete the phone logs from my blackberry torch.

        It seems like it deletes the phone logs file. But  the logs are still shown when i press

        green button on my device.

 

        is there any caching logs on blackberry device ?

        if yes, how do i clean the device using the java program.

 

        i appriciate you help.

 

Thanks,

subba

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BlackBerry Development Advisor
gbeukeboom
Posts: 1,847
Registered: ‎10-16-2009
My Carrier: Bell

Re: phone logs not getting deleted on my blackberry torch.Options

Hi subba,

 

It could be related to this logged issue:

https://www.blackberry.com/jira/browse/JAVAAPI-2277

 

Let me know if the description matches what you're seeing.

Garett Beukeboom
BlackBerry Development Advisor
Developer Zone
@garettbeukeboom

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Contributor
subbanaidu
Posts: 28
Registered: ‎02-07-2012
My Carrier: ATT

Re: phone logs not getting deleted on my blackberry torch.Options

Hi,

 

     I am not able to access this URL. Please can send me right URL ?

 

Thanks,

Subbanaidu

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BlackBerry Development Advisor
gbeukeboom
Posts: 1,847
Registered: ‎10-16-2009
My Carrier: Bell

Re: phone logs not getting deleted on my blackberry torch.Options

Sorry, it was set to private. The same URL should work now :smileyhappy:

Garett Beukeboom
BlackBerry Development Advisor
Developer Zone
@garettbeukeboom

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Contributor
subbanaidu
Posts: 28
Registered: ‎02-07-2012
My Carrier: ATT

Re: phone logs not getting deleted on my blackberry torch.Options

HI,

 

    That looks like different. Let  me explain th problem this way

 

    I have issued WIPE command from my server. WIPE is triggered on the device, it performs the operation.

    After that i goto  Menu->Options->call logs  it got wiped.

    Also Messages->menu->view folder->Phone Call Logs  got wiped

 

    But when i click on the "send" button,  Call log still showing all the numbers.

    Why the numbre are still visibile ? How to remove these entries ?

    is there any API available to cleanup these logs.

 

Thanks,

Subbanaidu 

 

 

 

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BlackBerry Development Advisor
gbeukeboom
Posts: 1,847
Registered: ‎10-16-2009
My Carrier: Bell

Re: phone logs not getting deleted on my blackberry torch.Options

Hi Subbanaidu,

 

Thanks for clarifying. This appears to be a device issue rather than development related, I would suggest posting to one of the General Boards.

 

If the device wipe does not erase these logs then it is unlikely that any API would.

 

Regards,

Garett Beukeboom
BlackBerry Development Advisor
Developer Zone
@garettbeukeboom

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Developer
simon_hain
Posts: 13,817
Registered: ‎07-29-2008
My Carrier: O2 Germany

Re: phone logs not getting deleted on my blackberry torch.Options

i think with "WIPE command" he refers to a command send to his application, not wiping the device.
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BlackBerry Development Advisor
gbeukeboom
Posts: 1,847
Registered: ‎10-16-2009
My Carrier: Bell

Re: phone logs not getting deleted on my blackberry torch.Options

Confirmation would be great. Based on this line "I have issued WIPE command from my server" I assumed it was sent down from the BES, which should have the equivalent  result of performing a device wipe from the Options menu or entering an incorrect password 10 times.

 

@subbanaidu, could you let us know how you are wiping?

Garett Beukeboom
BlackBerry Development Advisor
Developer Zone
@garettbeukeboom

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Contributor
subbanaidu
Posts: 28
Registered: ‎02-07-2012
My Carrier: ATT

Re: phone logs not getting deleted on my blackberry torch.Options

When i issue wipe command, i do this on the device to delete the phone logs.

 

deleteAllLogs(PhoneLogs.FOLDER_MISSED_CALLS);
deleteAllLogs(PhoneLogs.FOLDER_NORMAL_CALLS);

 

With these calls, it is wiping the logs. But only place, when i click on the "send" button it is still showing up the logs.

 

Thanks,

Subbanaidu.

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BlackBerry Development Advisor
gbeukeboom
Posts: 1,847
Registered: ‎10-16-2009
My Carrier: Bell

Re: phone logs not getting deleted on my blackberry torch.Options

Where are you getting the deleteAllLogs() method from? Is this something you wrote?

Garett Beukeboom
BlackBerry Development Advisor
Developer Zone
@garettbeukeboom

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