11-20-2013 04:33 AM
The idea was to try to download a Simulator that had a similar OS to your 9790. Your 9790 is running OS 7.0, not OS 7.1. As we were attempting to replicate the situation on your phone, using the same level of OS would seem a useful thing to do. So try to find a matching OS 7.0 Simulator and download it.
11-20-2013 05:35 AM
I have downloaded simulator of OS 7.0 and test on it. But still it shows menu image on simulator not on device.
Please help me to figure out this issue.
11-20-2013 05:47 AM - edited 11-20-2013 06:08 AM
Let us know the OS level of the SImulator you used. How does that compare with the device.
If the Simulator OS level is later than the device, I think that the issue is likely to be a bug on the OS on the 9790. Can you update the software on your phone:
11-21-2013 02:26 AM
Hello Peter ,
You are right its OS bug. I have checked on other device with upgraded OS its working.
But this issue occures on client's device . So please tell me any other solution so that i can solved it programmatically.
Thanks in Advance.
11-21-2013 04:41 AM
"So please tell me any other solution so that i can solved it programmatically"
None that I can think of. And if you ask BB about it they will most likely suggest the client upgrade. Sorry.