12-04-2012 10:25 AM
Ask more details from approver.
12-04-2012 10:27 AM
Runs fine on my playbook and has been approved for release for OS 2.1
12-04-2012 10:30 AM
Playbook is not BB10 device.
I sent an email to the two addresses listed in the reviewer's comments, but have yet to receive a reply.
The addresses did not appear to be direct to the reviewer but to general app vendor mailboxes.
Is there a way to direct a question to the responsible reviewer directly?
The turnaround time for questions is too long in my opinion.
12-04-2012 10:32 AM
>The turnaround time for questions is too long in my opinion.
true. but you don't have other options.
To clarify: The OS2.1 version of the app has been approved.
The OS 10 version of the app runs on the simulator but the reviewer indicates the display is not correct on his Dev Alpha device.
12-04-2012 10:33 AM
There is a ticket system. You can open a ticket to directly contact your reviewer.
Please click the Thumbs Up icon if this comment has helped you! If your issue is resolved, please click the solution button on the resolution!
12-05-2012 08:06 AM
Viewing the ticket, all I see is that it is 'waiting for vendor'.
My only option appears to be to add a text comment to the history.
I don't see any option to 'reply' to the ticket or even to open a new ticket (without making another submission that is).
I added a request for more info, but so far, no response.
12-05-2012 08:20 AM
I think I used those comments to contact reviewer. But I can that ticket with my comments
