01-24-2013 04:52 PM
Hello BB Forums,
We released our products to BlackBerry world for the BB10 launch last week. We were notified of a new update for our Dev Alpha A, which we installed. However, after installing this update, the defauly BlackBerry 10 splash screen is shown instead of the one specified in our BAR. The BAR was built with the GM NDK. Also the BAR contains both BB10 and PlayBook sized Splash Screens. This was working fine on the previous firmware on the Dev Alpha. Is this a known issue? Will this occur on the commercial devices?
Many thanks,
Stephane
01-24-2013 06:53 PM
What are the contents of the <splashScreens> tag in your bar-descriptor.xml? Can you verify that you have an <asset> which delivers the asset to the correct location for use by the <image>?
01-24-2013 07:06 PM
Hi lewellyn,
Here is the snippet from the BAR descriptor file:
<splashScreens>
<image>splash.png</image>
<image>splashBB10.png</image>
<image>
<text xml:lang="fr">splash.png</text>
</image>
<image>
<text xml:lang="fr">splashBB10.png</text>
</image>
<image>
<text xml:lang="de">splash.png</text>
</image>
<image>
<text xml:lang="de">splashBB10.png</text>
</image>
<image>
<text xml:lang="es">splash.png</text>
</image>
<image>
<text xml:lang="es">splashBB10.png</text>
</image>
<image>
<text xml:lang="ru">splash.png</text>
</image>
<image>
<text xml:lang="ru">splashBB10.png</text>
</image>
<image>
<text xml:lang="pl">splash.png</text>
</image>
<image>
<text xml:lang="pl">splashBB10.png</text>
</image>
<image>
<text xml:lang="ko">splash.png</text>
</image>
<image>
<text xml:lang="ko">splashBB10.png</text>
</image>
</splashScreens>
<asset path="icon.png">icon.png</asset>
<asset path="splash.png">splash.png</asset>
<asset path="iconBB10.png">iconBB10.png</asset>
<asset path="splashBB10.png">splashBB10.png</asset>
All assets are located in the same directory as the bar descriptor and are getting linked in. This was working fine until the last OS update.
Thanks!
Stephane
01-24-2013 07:15 PM
Try winnowing all that down to (no localization):
<splashScreens>
<image>splash.png</image>
<image>splashBB10.png</image>
</splashScreens>
<asset path="icon.png">icon.png</asset>
<asset path="splash.png">splash.png</asset>
<asset path="iconBB10.png">iconBB10.png</asset>
<asset path="splashBB10.png">splashBB10.png</asset>If that doesn't work, you might want to try just one image or the other, rather than both. I can confirm that splash screens work fine right now, at least if you're only including one.
The result of what works and what doesn't of the above will point to where the problem lies. ![]()
01-24-2013 07:25 PM
Thanks Lewellyn,
Doing that and will hopefully track it down and report back.
I hope someone at RIM sees this as I would hate to submit an update to our 1GB+ app just for this purpose.
Best,
Stephane
01-24-2013 08:22 PM
i am having massive issues with my bb10 dev alpha, it says program has ended, have, cant restart out of it, cant use the boot tool to "hotwire" the stem to install new
please help
01-24-2013 08:35 PM