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New Developer
vijaysaini
Posts: 72
Registered: ‎08-28-2008
My Device: Not Specified

Blackberry Dev Alpha B is not working

Hi All,

 

Today, I got Blackberry Dev Alpha B device from one of my colleague. Blackberry Home screen behavior is strange as mentioned below

1: the menu item is not working i.e WIFI, Bluetooth, Setting, etc. Most important Setting icon is not clickable.

2: Phone call, Search, camera icon is not working.

3: when i click on email icon, it show black screen.

4: Only Browser app is installed on the phone. AFAIK, it should have native application calendar, Phone book etc.

 

Apart from this, i have tried to connect the Blackberry Device with Desktop Manager 7.1 but it not recognizing the device. However on laptop device is connected as Mass storage device though it not accessible as mass storage.

 

Anyone has seen similar issue? Please do let me know how to fix this issue.

 

Thanks in Advance.

 

 

Regards,
Vijay Saini.
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Administrator
MSohm
Posts: 14,362
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Blackberry Dev Alpha B is not working

It sounds like the BlackBerry Dev Alpha was security wiped before it was given to you.  To restore the applications run through the update process outlined here:  https://developer.blackberry.com/blackberry10devalphas/update

Mark Sohm
BlackBerry Development Advisor

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Problem solved? Click the Accept As Solution button.
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New Contributor
sroberts
Posts: 2
Registered: ‎11-06-2012
My Device: Dev Alpha B
My Carrier: Rogers

Re: Blackberry Dev Alpha B is not working

I have the same issue. Folowing the instuctions at https://developer.blackberry.com/blackberry10devalphas/update did not resolve the issue any other ideas?

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Administrator
MSohm
Posts: 14,362
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Blackberry Dev Alpha B is not working

Did you try the autoloader file?

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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New Contributor
sroberts
Posts: 2
Registered: ‎11-06-2012
My Device: Dev Alpha B
My Carrier: Rogers

Re: Blackberry Dev Alpha B is not working

Yes, but that failed as well.

 

Working with resources within RIM they were able to get it loaded for me.

 

Thank you

-Steve

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