Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Native Development

New Developer
Posts: 5
Registered: ‎02-05-2014
My Device: BB Q10, BB Z10
My Carrier: Indosat

How to make Native app running smoothly in all BB 10?

Hi,Developer Support Forum :-)


I'm Arnold Developer from Indonesia. I have some technical question for you. how to optimize app for BB OS 10 all version?

Recently, I built my app to OS 10.2.0 device. When I try it to BB 10 that have OS 10.1.0, It crash a lot. I want my app running smoothly in BB OS 10.1 to BB OS 10.2.1. Since they're so many user of my App still use BB OS 10.1.0 (around 7.000 users). I make the app using Native or Cascade. Please help meeee :-(
Here's the link of my app:


Posts: 265
Registered: ‎01-02-2011
My Device: Z30, PlayBook
My Carrier: AT&T

Re: How to make Native app running smoothly in all BB 10?

You can't run a 10.2 app on a 10.1 device or simulator.

If you want your app to run on 10.1 devices and simulator, then you need to keep it at 10.1.


BlackBerry has stated that they want all carriers to be on 10.2.1 by the end of February.  I would suggest doing a small update to your app next month and see if you still have any 10.1 users. 


Also, when you upload your app to the store, you should be noting what the minum OS version is for the app.

Meetup for BlackBerry 10
Meetup Search Tool - not available at the moment