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New Developer
sailorcire
Posts: 14
Registered: ‎02-05-2014
My Device: Q10

JIRA Unavailable

[ Edited ]

I was wondering if anyone else has been having trouble accessing the JIRA website (bug tracker).

 

When responding to a direct link in an email, after logging in and waiting for redirection firefox detects "... the server is redirecting the request ... [for an address] in a way that will never complete. "

 

When trying to go directly (https://www.blackberry.com/jira/secure/Dashboard.jspa  ) Only the website header (part of the HTML body tag) is loaded, but the body does not.

 

This has been tried after clearing cache, cookies, and all of the fun stuff on both Windows and Linux. Chrome has also been tried, but gets just about as far. If there is any more information that can be given, please let me know!

EDIT: formatting looked bad

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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: JIRA Unavailable

It is down from time to time, currently it is down for maintenance.


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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New Developer
sailorcire
Posts: 14
Registered: ‎02-05-2014
My Device: Q10

Re: JIRA Unavailable

Will responding via email work or do I need to wait for it to be back online?

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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: JIRA Unavailable

If the server is down you will need to wait. It's not usually down for long.

If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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New Developer
sailorcire
Posts: 14
Registered: ‎02-05-2014
My Device: Q10

Re: JIRA Unavailable

How long is it generally down? This is kind of ridiculous..
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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: JIRA Unavailable

Not normally this long, it is still under maintenance though.

 

In 3 hours time Canada will come back on line and I would assume it will be back up at that time or shortly after.

 


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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BlackBerry Development Advisor
PBernhardt
Posts: 740
Registered: ‎12-16-2008
My Device: BlackBerry Z30
My Carrier: Bell

Re: JIRA Unavailable

Everything should be working, are you still having problems?

Paul Bernhardt
Application Development Consultant
BlackBerry
@PBernhardt

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Found a bug? Report it to the Developer Issue Tracker
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New Developer
sailorcire
Posts: 14
Registered: ‎02-05-2014
My Device: Q10

Re: JIRA Unavailable

Yes, just now opened a ticket.

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BlackBerry Development Advisor
PBernhardt
Posts: 740
Registered: ‎12-16-2008
My Device: BlackBerry Z30
My Carrier: Bell

Re: JIRA Unavailable

It's probably an account issue. Is the email you used to create the issue from Mometics the same as your BBID email?

Paul Bernhardt
Application Development Consultant
BlackBerry
@PBernhardt

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New Developer
sailorcire
Posts: 14
Registered: ‎02-05-2014
My Device: Q10

Re: JIRA Unavailable

yes, if you would like I can PM it.

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