09-06-2012 11:25 AM
As discussed in the blog article BlackBerry ID: One login to rule them all, authentication for these forums, Issue Tracker and BlackBerry Jam Zone is being unified using BlackBerry ID. This change is being implemented tonight.
Here is what you can do to ensure you have a smooth transition.
After the upgrade tonight is complete logging into for these forums, Issue Tracker or BlackBerry Jam Zone will trigger a wizard to walk you through associating your BlackBerry ID account with your BlackBerry Jam Zone account.
Known Issue – Session Timeout when Creating a BlackBerry ID account while logging into BlackBerry Jam Zone, Issue Tracker or forums for the first time (after we upgrade).
If you attempt to create and verify a BlackBerry ID account during your first login (after we upgrade), the wizard that associates your BlackBerry ID account with your BlackBerry Jam Zone account could display a session timeout error.
Workaround – Use a different browser to verify your BlackBerry ID or browse back to the BlackBerry Jam Zone login page after verifying your BlackBerry ID account and log in fresh.
09-07-2012 11:59 AM
09-07-2012 12:03 PM
09-07-2012 01:43 PM
We're aware of the issue with the forum and are working on that. I'll look into the Issue Tracker problem.