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Trusted Contributor
AllSystemGo
Posts: 140
Registered: ‎11-23-2010
My Device: Torch 9800
My Carrier: Rogers

Re: Problem trying to install the Cascades Exporter in Photoshop

I'm sorry to say that I tried the plug-in on my other computer and it's working great. How did you add the plug-in? and what version of Photoshop do you have?
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Contributor
battlegoat
Posts: 16
Registered: ‎01-04-2013
My Device: BB10 Dev
My Carrier: Rogers Unfortunately

Re: Problem trying to install the Cascades Exporter in Photoshop

Hi ... downloaded on Mac (OS X 10.7.5), ran the file as instructed, got the error listed in the orignal post on this thread.

 

Photoshop Mac CS 5.5

 

 

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Administrator
MSohm
Posts: 14,277
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Problem trying to install the Cascades Exporter in Photoshop

This was fixed long ago.  Where are you downloading it from?  Maybe it's a link to an older version...

Mark Sohm
BlackBerry Development Advisor

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battlegoat
Posts: 16
Registered: ‎01-04-2013
My Device: BB10 Dev
My Carrier: Rogers Unfortunately

Re: Problem trying to install the Cascades Exporter in Photoshop

Hmmmm.... downloaded last week from:

  https://developer.blackberry.com/cascades/download/ 

 

File name after extracting from the zip is:

  CascadesExporterPlugin-1.5.0.40.zxp 

 

Just tried it now, and got the same error:  "The extension 'Cascades Exporter' does not contain valid signature.   The extension will not be installed."

 

Adobe Extension Manager CS5.5, Photoshop CS 5.1

 

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Administrator
MSohm
Posts: 14,277
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Problem trying to install the Cascades Exporter in Photoshop

I had a few people with Macs here in the office try it out and they were able to install.  Maybe you have a corrupt download?  Can you try to download the file again?

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
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Contributor
shahriyarali
Posts: 25
Registered: ‎05-22-2012
My Device: any BB10 released
My Carrier: Airtel

Re: Problem trying to install the Cascades Exporter in Photoshop

you guys need to update the plugin again. it's not working anymore

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Administrator
MSohm
Posts: 14,277
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Problem trying to install the Cascades Exporter in Photoshop

What error are you getting?  Are you using Windows or Mac?

Mark Sohm
BlackBerry Development Advisor

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Contributor
shahriyarali
Posts: 25
Registered: ‎05-22-2012
My Device: any BB10 released
My Carrier: Airtel

Re: Problem trying to install the Cascades Exporter in Photoshop

Same as this thread started with. Was working for me last week but when I started designing for Q, it wasnt working so I uninstalled to try reinstalling. And this happened
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Administrator
MSohm
Posts: 14,277
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Problem trying to install the Cascades Exporter in Photoshop

Thanks for confirming.  I've also been able to reproduce it and have sent it to our development team to fix.  I'll post an update when the new version is available.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
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Contributor
shahriyarali
Posts: 25
Registered: ‎05-22-2012
My Device: any BB10 released
My Carrier: Airtel

Re: Problem trying to install the Cascades Exporter in Photoshop

Oops! Running on windows :smileyhappy:

Thanks man. Appreciate it
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