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Developer
Zymatic
Posts: 144
Registered: ‎12-18-2010
My Device: Limited Edition Z10 & Blackberry Playbook

Problems downloading NDK beta 2

Hello, I'm having problems downloading the NDK beta 2.  Each time I try to download it, the download starts and runs for a bit but then my browser is sent to a new page that has the following text:

 

An error occurred while processing your request.

Reference #50.f0c2017.1322263709.9f9900

 

Does anyone know if there is some way to get around this, or if there is an alternative download link.

 

I'm downloading the ndk for Windows, using Firefox 8.0.

 

Thanks

Playbook Apps:
Touch Painter, LinkShrink

BB10 Apps:
NoteToSelf , LinkShrink
Developer
jtegen
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10

Re: Problems downloading NDK beta 2

I had trouble with IE8 and Firefox, but it worked in Opera. Try another browser; otherwise, you'll probably have to wait till Monday for RIM to answer.
New Contributor
svanderw
Posts: 2
Registered: ‎11-26-2011
My Device: 9800, PlayBook

Re: Problems downloading NDK beta 2

For myself; I uninstalled the downloader software (alkami?) and disallowed it to re-download.  The page will then allow you to download using the browser instead.

 

BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Problems downloading NDK beta 2

Which country are you trying to download form?

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Developer
Zymatic
Posts: 144
Registered: ‎12-18-2010
My Device: Limited Edition Z10 & Blackberry Playbook

Re: Problems downloading NDK beta 2

I'm in Canada. I jtegen's advice and used Opera and was able to download it that way.
Playbook Apps:
Touch Painter, LinkShrink

BB10 Apps:
NoteToSelf , LinkShrink
Contributor
misugijunz
Posts: 24
Registered: ‎12-27-2011
My Device: Torch 9810 | PlayBook

Re: Problems downloading NDK beta 2

[ Edited ]

Hi, I'm from Indonesia,

 

I'm having the same problem with thread starter....

 

I think there is problem with akamai.... I tried Opera and it is downloaded

New Contributor
kadorken
Posts: 2
Registered: ‎11-29-2011
My Device: playbook

Re: Problems downloading NDK beta 2

[ Edited ]

Same problem for last week or so; downloading from Canada (Waterloo); tried 4 times; same error;

 

An error occurred while processing your request.

Reference #50.bdd3e743.1325157254.d64c479f

 

Downloading using MACOS 10.7 with Safari (in VMware fusion VM).

 

Always dies about same point (3/4 done).

 

I disabled the Akamai download 'helper', and just did a save as from the browser on the link. Took longer to download, but at least it succeeded. Have since removed the Adobe Akamai 'helper' to avoid future problems.

New Contributor
rhasbury
Posts: 3
Registered: ‎01-02-2012
My Device: 9790 and Playbook

Re: Problems downloading NDK beta 2

Had the same problem in Chrome, IE, Firefox, Sea monkey and then even Opera

 

Also downloading from Waterloo. . 

 

Opera finally gave me the alternative download link which seems to be working. 

 

Running on Win 7 64 bit. 

 

BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Problems downloading NDK beta 2

Thanks for the additional information.  We're looking into the Akamai issues.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Problems downloading NDK beta 2

If anyone else runs into this issue or if you are able to reproduce on demand please provide your reference number in this thread.  This will help us narrow down the problem.  Thanks!

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker