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New Developer
Posts: 4
Registered: ‎02-27-2014
My Device: Z10
Accepted Solution

Signing Portal Down?

Is the signing portal down. I have been having troubles the last couple of days.

 

Error: Unable to sign bar: Server is not responding.
Please make sure your proxy settings are correct, if applicable. Supply the following options to barsigner:
   -proxyhost <host>            - proxy host
   -proxyport <port>            - port number for connecting to the proxy host
   -proxyusername <username>    - username for the proxy host (optional)
   -proxypassword <password>    - password for the proxy host (optional)
 (Time of error: February 27, 2014 9:17:41 PM EST

New Developer
Posts: 8
Registered: ‎02-27-2014
My Device: Z10 - STL100-3

Re: Signing Portal Down?

Exactly the same problem here - been having it the last few days... Is it possible that our IP got blocked somehow? I was creating tokens rather heavily that day as I have 5 test devices...
New Developer
Posts: 4
Registered: ‎02-27-2014
My Device: Z10

Re: Signing Portal Down?

I switched to a new router lately but I don't think that is the issue as I am not have any other internet problems. The message I think is a little missleading as I don't think it has anything to do with my internet router settings.

BlackBerry Development Advisor
Posts: 252
Registered: ‎08-17-2012
My Device: BlackBerry Z10 and Q10

Re: Signing Portal Down?

Hi, are you still seeing issues with the signing servers? We have confirmed internally that the signing servers work now as expected.

@SamarAbdelsayed

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New Contributor
Posts: 2
Registered: ‎02-28-2014
My Device: Bold 9930

Re: Signing Portal Down?

I've been havinf the same issue since yestarday... I was able to successfully sign my app on Wednesday February 26 however, I made some updates and was unable to resign it. The issue started yesterday February 27. I got the following error message: General Failure. Please try again. Server may be unavailable. Currently getting the same eror, tested just few minutes ago. 

 

Now i'm unable to provide my client with a test version of the application, very unproductive!!

New Developer
Posts: 8
Registered: ‎02-27-2014
My Device: Z10 - STL100-3

Re: Signing Portal Down?

Samar, thank you for response - I will test again in the evening and get back to you.

BlackBerry Development Advisor
Posts: 14,947
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Signing Portal Down?

[ Edited ]

We are experiencing some connectivity issues which is affecting signing for developers in some locations.  Our network team is looking into the issue.  If you are experiencing this issue please send me your IP address and physical location via private message.  

Mark Sohm
BlackBerry Development Advisor

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New Developer
Posts: 8
Registered: ‎02-27-2014
My Device: Z10 - STL100-3

Re: Signing Portal Down?

Yes, the issue seems to be location-based. When I'm in Vaughan (Ontario, Canada) - I'm able to sign/create tokens without an issue (confirmed yesterday and today). When I'm in Milton (Ontario, Canada) - the issue occurs. I did not have a chance to confirm today yet - but this was the case since 2 days ago. I will confirm Milton connectivity when I'm back home in the evening.

BlackBerry Development Advisor
Posts: 14,947
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Signing Portal Down?

The network connectivity issue has been resolved.  If you had issues signing or creating debug tokens, please try again now.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
New Developer
Posts: 4
Registered: ‎02-27-2014
My Device: Z10

Re: Signing Portal Down?

Yes working fine now for me.

 

Thank You.