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Contributor
Jkanold
Posts: 15
Registered: ‎03-03-2012
My Device: Playbook
My Carrier: Fido
Accepted Solution

Works for me, Not App world

Looking for some advice, I have uploaded an App, all good.

My second App (based on Gesture Sample) works for me locally, but the versions I have submitted for approval keeps getting denied due to "After Installing on Playbook, when opening the App, it closes by itself, App could not load"

 

I need to know how to debug this, Can I run the ProgName-1_0_0_1.bar file to test? Should I look at the code, how I upload, or Bar-Descriptor file? Maybe the assets?

 

Its tough because I try fixes, but have to wait days to be denied.

 

Any help appreciated, Thanks.

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Developer
BGmot
Posts: 1,068
Registered: ‎11-24-2011
My Device: PlayBook
My Carrier: x

Re: Works for me, Not App world

Right-click on  ProgName-1_0_0_1.bar in your Project Explorer and in Tools you'll have upload.

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Contributor
Jkanold
Posts: 15
Registered: ‎03-03-2012
My Device: Playbook
My Carrier: Fido

Re: Works for me, Not App world

Thanks, Install works. Running the device-release works. Running device-build works. I must be uploading to appworld wrong. I'll wait another couple days to see if my latest try gets "DENIED" again.

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Regular Contributor
xsacha
Posts: 54
Registered: ‎10-30-2011
My Device: Blackberry Playbook
My Carrier: Telstra LTE

Re: Works for me, Not App world

I have a similar issue. I have an app that works fine on Playbook and Dev Alpha. Even tested it with my friends. Yet it got denied on AppWorld because 'the application didn't appear properly on the device. The application page seem larger than the device screen, the menus on the bottom was overlapping and the information on the page not been display fully'.

I tried to email back and ask for screenshots but received no reply.

 

So basically just looking at rewriting the app to Cascades.

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Developer
BGmot
Posts: 1,068
Registered: ‎11-24-2011
My Device: PlayBook
My Carrier: x

Re: Works for me, Not App world

Keep in mind that even if you deploy your  ProgName-1_0_0_1.bar it will still be deployed on behalf of devuser. That is different when you download from AppWorld.

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Developer
borceg
Posts: 671
Registered: ‎03-21-2012
My Device: BlackBerry PlayBook 16GB
My Carrier: Vip

Re: Works for me, Not App world

Same for my app/game. Release build works on almost everything that I've tried it on, but doesn't work on App worlds device :smileysad: Strange
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Regular Contributor
xsacha
Posts: 54
Registered: ‎10-30-2011
My Device: Blackberry Playbook
My Carrier: Telstra LTE

Re: Works for me, Not App world

If I install the signed app on my Dev Alpha (or Playbook), how could it be any different to AppWorld installing it on their device? It wouldn't be.

 

I think their testing device is borked.

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Contributor
jcameron
Posts: 14
Registered: ‎09-09-2012
My Device: playbook
My Carrier: Vodaphone (UK) [via tethering]

Re: Works for me, Not App world

i not had these experiences - i have a thought however, maybe it's to do with permissions and folder/file access? these will be the most obviously different aspects between a devuser and a normally downloaded and installed app

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Regular Contributor
xsacha
Posts: 54
Registered: ‎10-30-2011
My Device: Blackberry Playbook
My Carrier: Telstra LTE

Re: Works for me, Not App world

They aren't installed as devuser.

I test the signed release build on my devices. The same way that RIM would be testing them.

All the permissions are set (but only shared files is required). Nothing that would affect graphics anyway.

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Developer
BGmot
Posts: 1,068
Registered: ‎11-24-2011
My Device: PlayBook
My Carrier: x

Re: Works for me, Not App world

>They aren't installed as devuser.

You are right. I take my words back.

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