08-27-2008 07:38 AM
The best thing is to go to your carriers website and search for the OS update there since they need to provide you with the update (download it from their site).
You might also want to look at the blackberry.com website where it is explained how to update.
08-27-2008 11:07 AM
Before starting make sure that BlackBerry Desktop Software is installed on the computer.
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.
Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
To perform a clean install of the BlackBerry Device Software, perform the following steps:
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