08-30-2010 01:20 AM
Hi, i haven't used my 8820 for a while. When i turn it on today, it shows a blank white screen with no hourglass. I can still receive calls but still nothing in the Menu or the home screen shows. Please help me ASAP!
08-31-2010 01:02 PM
Hi LocPham and welcome to the BlackBerry Support Community Forums!
I would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...