07-03-2012 09:27 AM
I replaced my 8830 with a HTC EVO. I want to send the 8830 to my granddaughter so she can activate it on her local Sprint network.
How do I reset the phone to factory default? It is version 4.2.
Solved! Go to Solution.
07-03-2012 09:30 AM
Basically what you want to do is perform a security wipe on the device...
Article ID: KB28225 BlackBerry smartphone must be security wiped before transferring ownership
Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults
07-03-2012 10:02 AM
You are very welcome.