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New Member
cvv08
Posts: 2
Registered: ‎07-05-2008
My Device: Not Specified
Accepted Solution

8830 - can't open options menu

I changed the theme on my BB 8830, but now whenever I click the Options menu it freezes and I have to hit End to be able to do anything.  It seems like all the other applications will open, but Options won't so I can't change the theme back.  I tried turning it off and back on, but that didn't help.  Any suggestions would be greatly appreciated!
Forums Advisor I
JeremyKitching
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: 8830 - can't open options menu

Try a battery pull for a soft reset: remove the battery from the device (while it is still powered on) for 10-20 seconds, then reinsert the battery.
New Member
cvv08
Posts: 2
Registered: ‎07-05-2008
My Device: Not Specified

Re: 8830 - can't open options menu

Thanks, that worked perfectly!
New Member
Johnsonlaw
Posts: 1
Registered: ‎01-17-2009
My Device: Not Specified

Re: 8830 - can't open options menu

Apparently, you did not receive my first reply. In any event, you can fix your problem as follows: turn off your Blackberry, take out the battery, wait a few seconds, replace the battery, and turn your Blackberry back on. You should now be able to open options. I called technical support, and she did not know what I was talking about. I figured it out myself. Ciao.