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New Contributor
smanu
Posts: 2
Registered: ‎11-21-2012
My Device: BB 4.2 8820

BB 8820 not transferring media files from computer

I am trying to transfer media files from computer to BB and it gives message device memory full while it is empty. How to check the usage of media memory and transfer the files from computer?

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Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: BB 8820 not transferring media files from computer

Hey smanu,

Welcome to the BlackBerry® Support Community Forums.

 

Here is how to check the available space on your media card:

 

  1. From the Home screen, go into Options > Memory.
  2. Look under the Media Card section for the available free space. 

Cheers.

-HB

 

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New Contributor
smanu
Posts: 2
Registered: ‎11-21-2012
My Device: BB 4.2 8820

Re: BB 8820 not transferring media files from computer

Thanks.
Please use plain text.