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maxxasman
Posts: 4
Registered: ‎02-18-2009
My Device: Not Specified
Accepted Solution

BB 8830- "Uncaught exception: net.rim.device.api.system.controlled access exception"

I bought a Stowaway Shasta Bluetooth Keyboard to use with my BB 8830. I installed the driver and software on the BB, but get the "Uncaught exception:net.rim...exception warning, and the program crashes. I uninstalled everything from my BB, reinstalled the latest OS version and reinstalled my applications. The problem is still there. Any idea how I can eliminate the issue? Thanks in advance for your help.

 

Maxxasman

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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: BB 8830- "Uncaught exception: net.rim.device.api.system.controlled access exception"

What keyboard vendor support is saying about that?

 

This issue is up to vendor support team.

 

There is something wrong with software which came with the keyboard.

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New Contributor
maxxasman
Posts: 4
Registered: ‎02-18-2009
My Device: Not Specified

Re: BB 8830- "Uncaught exception: net.rim.device.api.system.controlled access exception"

Thanks for the reply. I attempted to contact the keyboard manufacturer at the web address in the owner's manual- www.thinkoutside.com, but it appears to have been bought up by iGo, as I get redirected to their site. The iGo site has no reference to the Stowaway keyboard product, nor can I find updated drivers or software on the Web. Any ideas?

 

Rich

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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: BB 8830- "Uncaught exception: net.rim.device.api.system.controlled access exception"

On the site: http://www.csatpro.com/igo/

 

there is support phone number. Call'em and ask'em for assistance.

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New Contributor
maxxasman
Posts: 4
Registered: ‎02-18-2009
My Device: Not Specified

Re: BB 8830- "Uncaught exception: net.rim.device.api.system.controlled access exception"

Thanks. Will do.

 

Rich

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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: BB 8830- "Uncaught exception: net.rim.device.api.system.controlled access exception"

You're welcome :smileyhappy:
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New Contributor
maxxasman
Posts: 4
Registered: ‎02-18-2009
My Device: Not Specified

Re: BB 8830- "Uncaught exception: net.rim.device.api.system.controlled access exception"

I went to the site and found the latest driver and software for the keyboard. Everything works! Thanks for helping me sort this out!

 

Rich

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Contributor
judith59
Posts: 17
Registered: ‎01-25-2009
My Device: Not Specified

Re: BB 8830- "Uncaught exception: net.rim.device.api.system.controlled access exception"

I also was having an error message of "uncaught exception: layout requested during layout." I went to the web site you were given and downloaded the driver but it downloaded to my desktop and I can't figure out how to get it installed into Stowaway keyboard application on my phone. Can you help me figure this out?
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