Other BlackBerry® Smartphones

[Peter_987]

Hi, I live in Austria, Europe. I have a Blackberry 8800 and recently had to change the provider (previously A1 Vodafone).

I now have a SIM card from "telering" (part of the T-Mobile group, Austria) with a contract called "Grosser Basta", which includes 2GB data volume.

However, I have no idea how to activate GPRS or EDGE to get data transfer. The phone shows GSM only, I can phone and send (and receive) text messages, but I have NO e-mail or Internet access. Telering is not very helpful, I'm afraid.

If anyone can help I'd be very grateful, thanks in advance.

Greetings from Austria, Peter Pischler.

[hmthepirate · Accepted solution]

Hello Peter_987 and welcome to the BlackBerry Support Community Forums.

It sounds like your PIN has not been provisioned for data with the new mobile network carrier. 

If you go to Options>Advanced Options>Host Routing Table, do you have any entries listed? If not, if you do Menu>Register now, do you get the registration message?

If you answer No to either of these questions then you will need to contact the current mobile carrier and ensure your data services are provisioned.

Hope this helps!

[Peter_987]

Hi, HMthePirate,

thank you for your trouble answering my question.

There's no entry in my Host Routing Table, when I register is says "Registration message sent", but nothing changes...

I think my problem is that my Austrian provider "Telering" (a low-cost branch of T-Mobile) does at this stage not cooperate with Blackberry at all. Maybe this will change if enough Blackberry users put on a bit of pressure....

Anyway, thanks a lot, please consider this as closed.

Best regards and greetings from snowy Austria, Peter!