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johnrhunt
Posts: 1
Registered: ‎05-11-2008

Blackberry 8820 Hangs up when taken out of case

My Blackberry 8820 always hangs up when I take it out of the holster or case.  I can't find any setting on the phone to prevent it from doing this.  Does anyone have any suggestions?
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New Contributor
mckayt
Posts: 4
Registered: ‎09-25-2008

Re: Blackberry 8820 Hangs up when taken out of case

Do you mean the phone ends the call you're trying to answer or that the device freezes up and you have to restart or pull the battery and restart?

 

If it hangs up, you may have your "convenience button" (on left side under charging/synch port) set for some function that ends your calls or interupts the call. See your instructions for resetting the convenience button.

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