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New Contributor
MChim
Posts: 2
Registered: 10-17-2008

Blackberry 8830 - Outlook Calendar on PC not syncing with BB Calendar

My Blackberry Calendar syncs with Outlook on my PC if I add items on my Blackberry. If I add items in Outlook on my PC, they don't show up on my Blackberry. Any advice? I also have access to the BES with full admin rights.


Thanks,

Matt

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Elite I
jmrmb80
Posts: 6,343
Registered: 08-19-2008

Re: Blackberry 8830 - Outlook Calendar on PC not syncing with BB Calendar

OK. There's a few things you can check.

 

  1. If you go into your calendar, hit your menu button, go into Options. Do you have a line that says "Wireless Synchronization" that's set to Yes? If it's set to No, change it to Yes and see if it populates after a few mins.
  2. If that line is missing you can push the CICAL service book down from the BES to your account. I don't have access to one at the moment but you can also check under your account properties that the calendar is set to synchronize bidirectionally.
  3. If your data is in your Outlook, but not in your BlackBerry you can try to use the "rset" command to reload your calendar from the server. To do that just go into your calendar, hit your menu button, go into Options. In this screen just type rset and you should get a prompt asking to reload your calendar data from the server. Just hit Yes and see if it reloads in 1-2 mins.

 

Let us know how it goes.

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New Contributor
MChim
Posts: 2
Registered: 10-17-2008

Re: Blackberry 8830 - Outlook Calendar on PC not syncing with BB Calendar

How do I reload the Calendar from the server? The user in the field has the Blackberry and he told me that Wireless Sync in the Calendar is set to Yes. Where on the BES can I send the Calendar?

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Elite I
jmrmb80
Posts: 6,343
Registered: 08-19-2008

Re: Blackberry 8830 - Outlook Calendar on PC not syncing with BB Calendar

Check out this KB article: http://www.blackberry.com/btsc/KB03577
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Contributor
ropate
Posts: 13
Registered: 10-20-2008

Re: Blackberry 8830 - Outlook Calendar on PC not syncing with BB Calendar

Hi there....i have a similar problem, but not running the Enterprise service and not using a server as such.  Just direct connection to my comp.  Everything syncs fine, but the calendar is not syncing at all on either end.  All the options are chosen for calendar sync.....it just oes through he normal sync process and skips calendar.  help.
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Guru I
Bifocals
Posts: 15,847
Registered: 07-23-2008
My Carrier: VerizonWireless

Re: Blackberry 8830 - Outlook Calendar on PC not syncing with BB Calendar

[ Edited ]

Hi Ropate,

Your problem is different than the originators. Please open another thread.

More users will see it and you'll have more chances for resolution.

I'll look for it as well, OK?

 

Be real specific about your PC operating system, versions of Outlook and Desktop manager.

Put it all in there.

Thanks

Message Edited by Bifocals on 10-20-2008 01:47 AM
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Contributor
ropate
Posts: 13
Registered: 10-20-2008

Re: Blackberry 8830 - Outlook Calendar on PC not syncing with BB Calendar

Hi Bifocals,

 

thanks so much and will do!

 

cheers

Rob

 

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