Other BlackBerry® Smartphones

[beachcomber33]

I tried to bridge my friend's BB 8830 to my Playbook, but when I tried to download the bridge app, BB App World says it is not available for that phone or carrier.  Since we are on the same carrier, I am assuming this means the 8830 is not compatible with BB Bridge.  Is that true?

[JSanders Resident Expert]

As you would notice in AppWorld, the Bridge app requires OS 5.0 or higher, and mostly likely your 8830 is at OS4.5, you can check to see at Options > About on the device.

[zuze]

Hi, my 9300 has version v6.0.0.448 and I get not compatible message.  Any insight?

Fixing to return the playbook, since it can't be bridged.

[JSanders Resident Expert]

Yes, 6.0.0.448 is compatible for the device operating system on the 9300

However, your Bridge app might not be up to date.

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zuze wrote:

Fixing to return the playbook, since it can't be bridged.

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Sure it can. What issue are you having... specifics and details please?

[zuze]

J.Sanders, I follwoed through the pormpts to set up new BBPB with my BB, went to downlaod BB Bridge from blackbery aps store and it gave me message that it is not compatible with my phone. Any suggestions?

[JSanders Resident Expert]

The 9300 is compatible.

Can you give me any other details?

[JSanders Resident Expert]

Any chance you're on a corporate BES account?

or is this a personal BlackBerry device?

[zuze]

I have 9300. It is personal phone. I checked it, and software is up to date. I will try again to install it shortly.